{"id":5048,"date":"2026-07-22T12:17:41","date_gmt":"2026-07-22T10:17:41","guid":{"rendered":"https:\/\/web-preprod.retelit.it\/for-your-business\/solutions\/contact-center-solutions\/"},"modified":"2026-07-27T13:55:50","modified_gmt":"2026-07-27T11:55:50","slug":"contact-center-solutions","status":"publish","type":"page","link":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/","title":{"rendered":"Contact Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5048\" class=\"elementor elementor-5048 elementor-5046 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1c11f7 e-con-full e-flex e-con e-parent\" data-id=\"f1c11f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6581e0c elementor-widget elementor-widget-html\" data-id=\"6581e0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.2\/css\/all.min.css\"><style>@import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700;900&display=swap');.elementor-widget-heading .elementor-heading-title{font-family:\"Montserrat\",sans-serif}.hn-1 .elementor-heading-title,.elementor-heading-title.hn-1{font-weight:500!important}.hn-2 .elementor-heading-title,.elementor-heading-title.hn-2{font-weight:700!important}.hn-3 .elementor-heading-title,.elementor-heading-title.hn-3{font-weight:900!important}@media(min-width:1400px){.elementor .e-con.e-con-boxed{--content-width:1320px}}.elementor .ul-rds{list-style:none!important;padding:0!important;margin:0}.elementor .ul-rds li{position:relative;padding:0 0 7px 40px;line-height:27px;text-align:left}.elementor .ul-rds li::before{position:absolute;display:block;top:0;left:6px;font-family:\"Font Awesome 6 Free\";font-weight:900;content:\"\\f0c8\";font-size:8px}.elementor .ul-rds li:has(ul)::before{display:none}.elementor .ul-rds-2 li::before{content:\"\\f00c\";font-size:14px}.elementor .ul-rds-3 li::before{content:\"\\f058\";font-size:15px;top:1px}.elementor .ul-rds-4 li{padding:0 0 10px 45px}.elementor .ul-rds-4 li::before{content:'';font-family:inherit;font-weight:inherit;position:absolute;display:block;top:7px;left:2px;width:20px;height:15px;border-radius:5px;background-color:#043f75;transform:rotate(-60deg)}.elementor-widget-text-editor ul:not([class]){list-style:disc;padding-left:1.4em;margin:0 0 1rem}.elementor-widget-text-editor ol:not([class]){list-style:decimal;padding-left:1.4em;margin:0 0 1rem}.elementor-widget-text-editor ul:not([class]) li,.elementor-widget-text-editor ol:not([class]) li{margin:0 0 .25rem;text-align:left}.elementor-widget-text-editor h4{font-size:22px}.elementor-widget-text-editor h5{font-size:20px}.elementor-widget-text-editor h6{font-size:18px}.elementor-widget-text-editor h4,.elementor-widget-text-editor h5,.elementor-widget-text-editor h6{font-weight:600;line-height:1.4;margin:1.6rem 0 .5rem}.elementor .rds-ti-content img{max-width:100%!important;width:auto!important;height:auto!important;max-height:460px!important;object-fit:contain;margin:0 auto;display:block}.elementor .rds-ti-logo img{max-width:160px!important;width:auto!important;height:auto!important;margin:0 auto;display:block}.elementor .rds-center-list .elementor-widget-container{text-align:center}.elementor .rds-center-list ul.ul-rds,.elementor .rds-center-list ol{display:inline-block;text-align:left;margin:0 auto}.elementor .rds-card-1 a,.elementor .rds-boxgrid a{color:#fff!important;text-decoration:underline}.elementor a.rds-docbtn{display:inline-flex;align-items:center;gap:8px;background:#002546;border:1px solid #043f75;color:#fff!important;padding:7px 15px;border-radius:0;text-decoration:none!important;font-weight:600;font-size:13.5px;line-height:1.3;margin:5px 10px 5px 0;transition:background-color .18s ease,border-color .18s ease}.elementor a.rds-docbtn svg{width:12px;height:14px;flex:0 0 auto;fill:currentColor}.elementor a.rds-docbtn:hover{background:#366591;border-color:#366591;color:#fff!important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d33e496 rds-hero-page e-flex e-con-boxed e-con e-parent\" data-id=\"d33e496\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2e30752 e-flex e-con-boxed e-con e-child\" data-id=\"2e30752\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8e4727 rds-hero-title elementor-widget elementor-widget-heading\" data-id=\"e8e4727\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Contact Center<\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fd5eb1 e-con-full e-flex e-con e-child\" data-id=\"3fd5eb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd5661 rds-hero-breadcrumbs elementor-widget elementor-widget-shortcode\" data-id=\"fdd5661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><span><span><a href=\"https:\/\/retelit.it\/en\/\">Home<\/a><\/span><\/span><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f00e689 e-con-full e-flex e-con e-parent\" data-id=\"f00e689\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f7aea7 e-flex e-con-boxed e-con e-child\" data-id=\"1f7aea7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80af9bd hn-3 hn-uppercase text-center elementor-widget elementor-widget-heading\" data-id=\"80af9bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A PERSONALIZED COMMUNICATION EXPERIENCE FOR YOUR CUSTOMERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87a4011 e-con-full e-flex e-con e-parent\" data-id=\"87a4011\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5814ec2 e-con-full e-flex e-con e-parent\" data-id=\"5814ec2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2d39e96 e-con-full e-flex e-con e-parent\" data-id=\"2d39e96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0ed2b8 hn-1 hn-uppercase elementor-widget elementor-widget-heading\" data-id=\"e0ed2b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OPTIMIZE ALL YOUR TOUCH POINTS AND IMPROVE INTERACTIONS WITH YOUR STAKEHOLDERS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45bead7 elementor-widget elementor-widget-text-editor\" data-id=\"45bead7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Retelit Contact Center is designed to become a company&#8217;s natural extension to its stakeholders. It can integrate with the IT systems you already use, adapts to your needs, and uses artificial intelligence (AI) technologies to give your stakeholders the best communication experience. Located in Parma, Italy, it has been serving public administration, healthcare, industry and service companies for more than 15 years.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c909688 e-con-full e-flex e-con e-parent\" data-id=\"c909688\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9e5aa4 e-con-full e-flex e-con e-parent\" data-id=\"c9e5aa4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c2f3d45 e-flex e-con-boxed e-con e-child\" data-id=\"c2f3d45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-932a578 hn-2 hn-uppercase text-center elementor-widget elementor-widget-heading\" data-id=\"932a578\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A CONTACT CENTER WITH A LOT OF QUALITIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a2e587 e-flex e-con-boxed e-con e-child\" data-id=\"5a2e587\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53d83b4 e-grid e-con-boxed e-con e-child\" data-id=\"53d83b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a48ec49 e-con-full rds-card-2 e-flex e-con e-child\" data-id=\"a48ec49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-103bdc5 e-con-full e-flex e-con e-child\" data-id=\"103bdc5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa020b0 title hn-uppercase elementor-widget elementor-widget-heading\" data-id=\"aa020b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">MULTI CHANNEL<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39f94dd subtitle elementor-widget elementor-widget-text-editor\" data-id=\"39f94dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Responds from all your channels: phone, email, WhatsApp, videoconference, webcall, chatbot and voicebot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47ee9ef e-con-full rds-card-2 e-flex e-con e-child\" data-id=\"47ee9ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-401035f e-con-full e-flex e-con e-child\" data-id=\"401035f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adcaecb title hn-uppercase elementor-widget elementor-widget-heading\" data-id=\"adcaecb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">multi platform<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30150ca subtitle elementor-widget elementor-widget-text-editor\" data-id=\"30150ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Uses multiple technologies including ACD, CRM, chat software, social media software, knowledge base.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-287c9bd e-con-full rds-card-2 e-flex e-con e-child\" data-id=\"287c9bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ea15bec e-con-full e-flex e-con e-child\" data-id=\"ea15bec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab9e9a title hn-uppercase elementor-widget elementor-widget-heading\" data-id=\"7ab9e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">multi language<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14233a6 subtitle elementor-widget elementor-widget-text-editor\" data-id=\"14233a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Speaks all European languages.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-371d01f elementor-widget elementor-widget-html\" data-id=\"371d01f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.rds-card-2{position:relative;overflow:visible;padding-left:40px!important;border-radius:0!important}.rds-card-2::after{content:'';position:absolute;display:block;top:3%;left:8px;width:16px;height:94%;border-radius:3px;background-color:#043f75;transform:skewY(10deg)}.rds-card-2 .elementor-widget-text-editor ul{list-style:disc!important;padding-left:20px!important;margin:0}.rds-card-2 .elementor-widget-text-editor ul li{padding:0 0 6px 0!important;line-height:1.5;text-align:left}.rds-card-2 .elementor-widget-text-editor ul li::before{display:none!important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17d2de7 e-con-full e-flex e-con e-parent\" data-id=\"17d2de7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-884a78a e-con-boxed e-flex e-con e-parent\" data-id=\"884a78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-853a7a2 elementor-widget elementor-widget-html\" data-id=\"853a7a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>.rds-svcband-head .elementor-heading-title{color:#fff;font-family:\"Montserrat\",sans-serif;font-weight:500;font-size:28.8px;line-height:1.2;text-align:center;text-transform:uppercase;margin:0}.rds-svcband-sub{color:#fff;font-family:\"Montserrat\",sans-serif;font-size:19px;font-weight:500;line-height:1.5;text-align:center;max-width:900px;margin:12px auto 0}.rds-svcband{display:grid;grid-template-columns:repeat(2,1fr);gap:32px 56px;justify-content:center;margin-top:40px}@media(max-width:1024px){.rds-svcband{grid-template-columns:repeat(2,1fr)}}@media(max-width:767px){.rds-svcband{grid-template-columns:1fr;gap:28px}}.rds-svcband .rds-sb-col{text-align:center}.rds-svcband .rds-sb-col .elementor-widget{margin:0}.rds-svcband .rds-sb-col .elementor-heading-title{color:#fff;font-family:\"Montserrat\",sans-serif;font-weight:500;font-size:25.6px;line-height:1.25;text-transform:uppercase;margin:0 0 12px;text-align:center}.rds-svcband .rds-sb-col .elementor-widget-text-editor,.rds-svcband .rds-sb-col .elementor-widget-text-editor p{color:#fff;font-size:16px;line-height:1.55;text-align:center;margin:0}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a267f28 rds-svcband-head elementor-widget elementor-widget-heading\" data-id=\"a267f28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">READY TO SUPPORT YOU AND TALK ABOUT LOTS OF TOPICS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1bd10 elementor-widget elementor-widget-html\" data-id=\"3a1bd10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"rds-svcband-sub\">We are ready to provide you with lots of services with the possibility of creating new ones together with you, to meet your every need.<\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-048f2c9 e-con-full rds-svcband e-flex e-con e-parent\" data-id=\"048f2c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e05f270 rds-sb-col e-flex e-con-boxed e-con e-parent\" data-id=\"e05f270\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcbba50 elementor-widget elementor-widget-heading\" data-id=\"dcbba50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SUPPORT SERVICES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b343552 elementor-widget elementor-widget-text-editor\" data-id=\"b343552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We answer all questions, from services and products to invoices, give technical support in case of problems and handle any complaints. We are also equipped to do customer satisfaction surveys.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57c22d7 rds-sb-col e-flex e-con-boxed e-con e-parent\" data-id=\"57c22d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b32216b elementor-widget elementor-widget-heading\" data-id=\"b32216b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OPERATIONAL SERVICES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d97973e elementor-widget elementor-widget-text-editor\" data-id=\"d97973e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We provide switchboard services with possible call forwarding to the relevant recipient, diary management and document acquisition for customers and suppliers. And if you want to organise an event, we take care of the invitations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b62f31 rds-sb-col e-flex e-con-boxed e-con e-parent\" data-id=\"4b62f31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-178561d elementor-widget elementor-widget-heading\" data-id=\"178561d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ORDER MANAGEMENT SERVICES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27774f1 elementor-widget elementor-widget-text-editor\" data-id=\"27774f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We take care of order acquisition and processing, returns and replacements, and provide after-sales support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6327f51 rds-sb-col e-flex e-con-boxed e-con e-parent\" data-id=\"6327f51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c81cfd3 elementor-widget elementor-widget-heading\" data-id=\"c81cfd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">HEALTHCARE-SPECIFIC SERVICES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-462d64d elementor-widget elementor-widget-text-editor\" data-id=\"462d64d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We manage bookings and can act as a front line for providing information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0469078 e-con-full rds_ch__cta rds_ch__cta--banda e-flex e-con e-parent\" data-id=\"0469078\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dff2450 rds_ch__cta_title elementor-widget elementor-widget-heading\" data-id=\"dff2450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FIND OUT HOW RETELIT CAN SUPPORT YOU WITH YOUR BUSINESS CHALLENGES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e1c0a elementor-align-center rds_ch__cta__btn rds_ch__cta__btn-primary elementor-widget elementor-widget-button\" data-id=\"c4e1c0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#form-contatti\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12c33a4 e-con-boxed e-flex e-con e-parent\" data-id=\"12c33a4\" data-element_type=\"container\" data-e-type=\"container\" id=\"form-contatti\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f2e700 elementor-widget elementor-widget-shortcode\" data-id=\"2f2e700\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Contatti<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='5048' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"7cb719d53a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/5048\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text' id='label_ff_3_input_text' aria-label=\"First Name\">First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text_1' id='label_ff_3_input_text_1' aria-label=\"Last Name\">Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" data-name=\"input_text_1\" id=\"ff_3_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text_2' id='label_ff_3_input_text_2' aria-label=\"Company\">Company<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_2\" class=\"ff-el-form-control\" data-name=\"input_text_2\" id=\"ff_3_input_text_2\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text_3' id='label_ff_3_input_text_3' aria-label=\"VAT number\">VAT number<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_3\" class=\"ff-el-form-control\" data-name=\"input_text_3\" id=\"ff_3_input_text_3\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' id='label_ff_3_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"privacy\">privacy<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_122ee5271272e3effccf5a362d2cf429'><input  type=\"checkbox\" name=\"checkbox[]\" data-name=\"checkbox\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"* Dichiaro di aver preso visione dell&#039;&lt;a href=&quot;https:\/\/www.retelit.it\/it\/privacy\/informativa-privacy&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;informativa privacy&lt;\/a&gt; per la gestione della richiesta di informazioni e del conseguente ricontatto.\"  id='checkbox_122ee5271272e3effccf5a362d2cf429' aria-label='I declare that I have read the &lt;a href=&quot;https:\/\/retelit.it\/en\/privacy\/privacy-policy\/&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;privacy notice&lt;\/a&gt; regarding the handling of the information request and the subsequent follow-up contact.' aria-invalid='false' aria-required=true> <span>I declare that I have read the <a href=\"https:\/\/retelit.it\/en\/privacy\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">privacy notice<\/a> regarding the handling of the information request and the subsequent follow-up contact.<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group ff-el-form-hide_label'><div class=\"ff-el-input--label asterisk-right\"><label   aria-label=\"marketing\">marketing<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='checkbox_1_2b63dd93e08d6b3621108d8676f77fc2'><input  type=\"checkbox\" name=\"checkbox_1[]\" data-name=\"checkbox_1\" class=\"ff-el-form-check-input ff-el-form-check-checkbox\" value=\"Presto il consenso per attivit\u00e0 di marketing delle Societ\u00e0 del Gruppo Retelit, per l&#039;invio di materiale pubblicitario, per il compimento di ricerche di mercato, di comunicazione commerciale e promozionale, invio di newsletter, tramite mezzi automatizzati e\/o tradizionali di chiamata e\/o di contatto.\"  id='checkbox_1_2b63dd93e08d6b3621108d8676f77fc2' aria-label='I consent to marketing activities by Retelit Group companies\u2014including the sending of advertising material, market research, commercial and promotional communications, and newsletters\u2014via automated and\/or traditional means of calling and\/or contact.' aria-invalid='false' aria-required=false> <span>I consent to marketing activities by Retelit Group companies\u2014including the sending of advertising material, market research, commercial and promotional communications, and newsletters\u2014via automated and\/or traditional means of calling and\/or contact.<\/span><\/label><\/div><\/div><\/div><input type=\"hidden\" name=\"origin_hidden\" data-name=\"origin_hidden\" ><input type=\"hidden\" name=\"page_source\" data-name=\"page_source\" ><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Send\">Send<\/button><\/div><\/fieldset><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"ajaxUrl\":\"https:\\\/\\\/retelit.it\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"input_text\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"input_text_1\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"input_text_2\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"input_text_3\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"Questo campo deve contenere un indirizzo email valido\",\"global\":true}},\"checkbox\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}},\"checkbox_1\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"Questo campo \\u00e8 obbligatorio\",\"global\":true}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":5044,"parent":4963,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","footnotes":"","_retelit_schema_faq":""},"category_page":[],"tag_page":[],"class_list":["post-5048","page","type-page","status-publish","has-post-thumbnail","hentry"],"retelit_translations":{"it":5046,"en":5048,"de":5050,"trid":2978},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Center - Retelit<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Center - Retelit\" \/>\n<meta property=\"og:url\" content=\"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"Retelit\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-27T11:55:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/retelit.it\/wp-content\/uploads\/desktop_contactcenter.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1919\" \/>\n\t<meta property=\"og:image:height\" content=\"1074\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/\",\"url\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/\",\"name\":\"Contact Center - Retelit\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/retelit.it\\\/wp-content\\\/uploads\\\/desktop_contactcenter.webp\",\"datePublished\":\"2026-07-22T10:17:41+00:00\",\"dateModified\":\"2026-07-27T11:55:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/#primaryimage\",\"url\":\"https:\\\/\\\/retelit.it\\\/wp-content\\\/uploads\\\/desktop_contactcenter.webp\",\"contentUrl\":\"https:\\\/\\\/retelit.it\\\/wp-content\\\/uploads\\\/desktop_contactcenter.webp\",\"width\":1919,\"height\":1074},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/contact-center-solutions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/retelit.it\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"For Your Business\",\"item\":\"https:\\\/\\\/www.retelit.it\\\/en\\\/for-your-business\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Solutions\",\"item\":\"https:\\\/\\\/www.retelit.it\\\/en\\\/for-your-business\\\/solutions\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Contact Center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/retelit.it\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/retelit.it\\\/en\\\/\",\"name\":\"Retelit\",\"description\":\"Born to B2B\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/retelit.it\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact Center - Retelit","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Contact Center - Retelit","og_url":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/","og_site_name":"Retelit","article_modified_time":"2026-07-27T11:55:50+00:00","og_image":[{"width":1919,"height":1074,"url":"https:\/\/retelit.it\/wp-content\/uploads\/desktop_contactcenter.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/","url":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/","name":"Contact Center - Retelit","isPartOf":{"@id":"https:\/\/retelit.it\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/#primaryimage"},"image":{"@id":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/#primaryimage"},"thumbnailUrl":"https:\/\/retelit.it\/wp-content\/uploads\/desktop_contactcenter.webp","datePublished":"2026-07-22T10:17:41+00:00","dateModified":"2026-07-27T11:55:50+00:00","breadcrumb":{"@id":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/#primaryimage","url":"https:\/\/retelit.it\/wp-content\/uploads\/desktop_contactcenter.webp","contentUrl":"https:\/\/retelit.it\/wp-content\/uploads\/desktop_contactcenter.webp","width":1919,"height":1074},{"@type":"BreadcrumbList","@id":"https:\/\/retelit.it\/en\/for-your-business\/solutions\/contact-center-solutions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/retelit.it\/en\/"},{"@type":"ListItem","position":2,"name":"For Your Business","item":"https:\/\/www.retelit.it\/en\/for-your-business\/"},{"@type":"ListItem","position":3,"name":"Solutions","item":"https:\/\/www.retelit.it\/en\/for-your-business\/solutions\/"},{"@type":"ListItem","position":4,"name":"Contact Center"}]},{"@type":"WebSite","@id":"https:\/\/retelit.it\/en\/#website","url":"https:\/\/retelit.it\/en\/","name":"Retelit","description":"Born to B2B","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/retelit.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/pages\/5048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/comments?post=5048"}],"version-history":[{"count":1,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/pages\/5048\/revisions"}],"predecessor-version":[{"id":5049,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/pages\/5048\/revisions\/5049"}],"up":[{"embeddable":true,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/pages\/4963"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/media\/5044"}],"wp:attachment":[{"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/media?parent=5048"}],"wp:term":[{"taxonomy":"category_page","embeddable":true,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/category_page?post=5048"},{"taxonomy":"tag_page","embeddable":true,"href":"https:\/\/retelit.it\/en\/wp-json\/wp\/v2\/tag_page?post=5048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}