An agency of the European Union
An agency of the European Union
Identity withheld at the client’s request
An agency of the European Union based in Italy, part of the institutional architecture supporting the Union’s common policies. It operates with several hundred professionals and a network of more than a thousand external experts, in coordination with the relevant national and European bodies.
Sector
European Union institution
Field of operation
EU common policies
Headquarters
Italy
The industry scenario
In its 2025 State of the Digital Decade report, the European Commission places advanced connectivity infrastructures and secure, sovereign cloud and data infrastructures among the priority areas for investment, in order to strengthen the Union’s technological sovereignty and reduce the strategic dependencies of European public services.
European Commission — State of the Digital Decade report, 2025
Challenge
A single, resilient network, ready to grow
Digital sovereignty and the resilience of communication networks are today among the priorities of the European Union, which lists advanced, secure connectivity infrastructures among the strategic areas for investment to reduce dependencies and protect the continuity of public services. In this context, the agency’s Italian site needed reliable connectivity, uninterrupted communications and a stable link to the rest of Europe, governed by a single party responsible for the entire infrastructure.
Areas of intervention
The areas in which the agency asked Retelit to intervene for its Italian site.
Site connectivity
Primary fibre connection for the Italian site, sized on the agency’s day-to-day operations.
Voice continuity
Reliable voice services supporting institutional communications, internal and external.
European interconnection
Stable reachability towards the continent’s leading hubs, supporting the work with the Union’s network.
Scalability over time
The ability to expand bandwidth throughout the entire term of the relationship, without redesigning the infrastructure.
Retelit's solution
Three complementary components, managed by a single provider
A single infrastructure connecting the Italian site to the European context: connectivity, voice and interconnection designed to grow together with the agency’s operations.
Services activated and technologies
Dedicated connectivity
Dedicated fibre
Dedicated fibre connectivity for the Italian site, with guaranteed bandwidth and low latency, scalable up to 10 Gbps, with path and protection sized on the criticality of the service.
Communications
Voice
Voice services for institutional communications, with numbering and national and international traffic termination, integrated with the connectivity under a single contract.
European network
Pan-European interconnection
Dedicated international transport to the continent’s leading hubs — Dublin and Amsterdam — over a proprietary network interconnected with the major European Internet eXchanges.
Results
The benefits expected from the infrastructure delivered
A single network for the Italian site, designed to give continuity to operations and to support the agency over time.
Operational continuity: a primary dedicated-fibre connection gives stability to the site’s day-to-day activities.
European proximity: the interconnection towards the continental hubs brings the Italian site closer to the Union’s network.
Growth without interruptions: bandwidth can be expanded up to 10 Gbps when needed, without redesigning the infrastructure.
A single point of contact: connectivity, voice and interconnection managed by a single provider, with simpler governance.
An approach that can be replicated in your sector
Discover how to build a dedicated network for your operations
Let’s talk about your organisation’s needs and how a tailored infrastructure — connectivity, voice and interconnection — can support them over time.
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